Dear candidate,
Infosys hiring for British Telecom process call to Robin 90345980243
This is a quick message for great opportunity to update you; your resume has been shortlisted for Infosys based on your Monster/Naukri.com
Good news for Graduates and Post Graduates with any percentage for any batches without back logs in Graduation.
Client Name: Infosys
Process Name: British Telecom/Titanium/Premium
Salary: 15k + Cab+ incentive + food coupon
Shift Timings: Rotational/Dayshift/UK/USA
Work Location: Electronic City, Bangalore
Note: – Good communication skill mandatory
Description: customer Support Representative – Entry Level
customer Support Representative – Entry Level
Job Duties:
- Provides answers to clients by identifying problems; researching answers; guiding client through corrective steps.
- Improves client references by writing and maintaining documentation.
- Participates in development of client training programs by identifying learning issues; recommending instructional language.
- Accommodates client disabilities by recommending devices and techniques.
- Avoids legal challenges by monitoring compliance with service agreements.
- Improves system performance by identifying problems; recommending changes.
- Updates job knowledge by participating in educational opportunities; maintaining personal networks.
- Accomplishes information systems and organization mission by completing related results as needed.
Skills/Qualifications:
Problem Solving, Verbal Communication, Phone Skills, Customer Service, good communication skill
Infosys BPO Limited (formerly Progeon Limited) is the BPO (Business Process Outsourcing) subsidiary of Infosys Limited (NYSE: INFY). It was established in April 2002. On March 31, 2014, it had 28,658 employees servicing 144 clients in its 26 delivery centers in 13 countries.
Services
• Business Platforms
• Customer Service Outsourcing
• Finance and Accounting
• Human Resources Outsourcing
• Legal Process Outsourcing
• Sales and Fulfillment
• Sourcing and Procurement Outsourcing
• Business Transformation Services
• Indian Domestic BPO
History
The company was started as Progeon Limited in April 2002 and is today amongst the top BPOs in India according to NASSCOM.[2] It was started as a 74% and 26% joint venture between Infosys and Citibank Investments. In 2006, Infosys bought out Citibank’s share at a price of Rs. 592 per share, Citibank having invested at Rs 0.20 per share
Venue for Interview:
Key Resource
#40, 14th Main, 7th Sector, H.S.R. Layout, Bangalore 102
Near to BDA Complex, Next to McDonald’s, Below Lakme Salon.
Contact Person: Robin (HR).
Date & Time: 13thh Monday on OCTOBER 2014 by10.30 am onwards…
Regards
Robin Rai
HR Recruiter
Key Resource,
Bangalore 560 102
M +91 (0) 9035980243
http://www.keyresource.in/
